Shipping policy
Nearly every book we sell is printed for you after you order it. Here's what that means for timing.
Where we ship
United States only, for now.
How long it takes
Production: orders usually ship in 5–7 business days — that's how long it takes to print and bind your book.
When the press is busier than usual that window stretches. We post the current timing in the banner at the top of every page, so check there before you order for a hard date.
Transit: once your book ships, the speed you chose at checkout decides how long it's on the road:
| Speed | Estimated transit, after your book ships |
|---|---|
| Standard | 5–10 business days |
| Priority Mail | 3–6 business days |
| Expedited | 2–3 business days |
| Express | 1–2 business days |
A faster shipping speed moves your book quicker after it leaves the press — it doesn't move it up the print queue. Every order takes the same 5–7 business days to produce.
Ordering for a birthday, wedding, or other hard date? Count the production days first, then add transit, and give yourself room on both — printed-to-order means we can't skip the press.
Shipping rates are calculated and shown at checkout; available speeds can vary by destination.
Shipping to a PO Box? Choose Standard or Priority Mail — courier services (Expedited, Express) can't deliver to PO boxes.
Tracking
You'll get a shipping confirmation email as soon as your book leaves the printer, with tracking whenever the carrier provides it. Heads up: Standard shipping can have limited or no tracking — if arrival matters, Priority Mail and up always include tracking.
Address accuracy
Please double-check your shipping address at checkout — your book is printed and dispatched automatically, and we can't redirect a package once it ships. If a package doesn't arrive because the address was entered incorrectly, see our Refund Policy.
Changes and cancellations
Production starts quickly after payment. If you need to change or cancel an order — or fix a typo in your personalization — email support@fivetalespress.com within 24 hours of ordering and we'll do everything we can. Once printing has begun, we can't change or cancel an order.
Questions? support@fivetalespress.com — we reply within 2 business days.